DELIVERY

Shipping and delivery time

The articles are delivered within 1 to 7 working days from the day following the validation of the order by the customer throughout Metropolitan France. This period includes the preparation of the article upon receipt of the order, as well as the transport time. It is given as an indication and may vary according to the availability of the articles. LIZE CREATIONS may not be deemed to have been exceeded or terminated or any compensation for damages may be awarded.

In case of problems of transport, postal services or in case of force majeure, LIZE CREATIONS declines any responsibility for the delivery deadline.

The items are delivered to the address of the order form provided by the Customer. The risks of transport are borne by the customer from the moment of delivery of the goods to the carrier. In the event of delivery to a collective address, LIZE CREATIONS no longer has an obligation as soon as the goods arrive at the indicated address, even if it is received by a third party.

In case of absence of the customer to the address of delivery indicated in the order form, or of erroneous address due to an omission or a typing error, LIZE CREATIONS reserves the right to invoice the delivery service according to different Methods of delivery proposed below in Article 6.2.

Delivery method

When the order is placed, the Customer is obliged to choose the mode of transport he wishes among the service providers selected by the company LIZE CREATIONS. The proposed providers are:

LA POSTE: 48h to 72h in working days, from the shipment * -
           - Price variable according to weight

MONDIAL RELAY: 3 to 6 days in working days, from dispatch
           - Price variable according to weight

DELIVER.EE: 1h30 to 3h or to the schedule of your choice during the day (only valid in Paris intramuros)
           - Delivery in 1h30 - 15 €
           - Delivery in 3 hours or the schedule of your choice - 5,50 €

The delivery of the order is free from 80 € of purchase by Mondial Relay and by Deliever.ee (only in Paris intramuros), of course besides postage.

 

THE RETRACTATION PERIOD

All products sold benefit from the "satisfied or refunded" clause. In accordance with the provisions of article L.121-21 of the Consumer Code, the Customer has a right of withdrawal of 14 days to return the products to us without having to justify the reason. The time limit for the right of withdrawal shall be from the day of receipt of the parcel by the Customer or by the third party designated by him.

The costs of return being the responsibility of the customer.

LIZE CREATIONS reserves the right to request the shipping order for proof.

To exercise its right of withdrawal, the Client must return the cancellation form to us within 14 days using the following form:

MODEL OF RETRACTATION FORM

(Please complete and return this form only if you wish to withdraw from the contract)

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Nom du Client

Adresse du Client

                                                                                                                                                                                                       A l’attention de LIZE CREATIONS

                                                                                                                                                                                                                                   81 rue du temple

                                                                                                                                                                                                                                           75003 PARIS


Objet : Cancellation of my order

You will find enclosed (specify product) that I received the (date) following the order that I had spent remotely by Internet on the site www.zede-paris.com


In accordance with legal provisions - Art. L121-21 et seq. Of the Consumer Code - please refund the sum of xxx, the total amount of this order.


Date

 

Signature

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The letter must be sent by registered mail with acknowledgment of receipt, indicating the name of the Client and its address in the upper left, the company below the right, and possibly the references of the order.

The Client shall be obliged to return the article (s) within 14 days of the day on which LIZE CREATIONS will be informed of its decision to withdraw.

If retraction is requested by the Customer, LIZE CREATIONS will exchange, credit or refund the price of the item (s) within 14 days of the day the seller becomes aware of the customer's retraction. In any case, this reimbursement can not take place before recovery by LIZE CREATIONS of the item (s) subject to the retraction of the Client or provision of proof of return of the latter.

In case of request for refund, the means of payment will be the same as the one chosen at the time of the order unless the customer agrees with LIZE CREATIONS of a different means.

The refund will be accepted only if the item (s) concerned have not suffered any depreciation resulting from manipulations other than those necessary to establish its nature, its characteristics and / or its conformity.